Australian Built Cars Finishes Last In Survey

It would be interesting to see what the results for this same survey would be in America?:

LOCAL carmakers are the biggest losers in a national survey of how happy buyers are with new vehicles.

Holden took the wooden spoon for the second year in a row and, with
a large drop in owner satisfaction, is now adrift at the foot of the
table, The Australian reports.

Ford came second-bottom again but Toyota had the biggest fall since
last year’s survey, plummeting 12 points on the ratings scale to lie
below the industry average.

The survey, by the JD Power group, samples thousands of buyers with new cars up to three years old.

A detailed questionnaire asks owners to rate their vehicles for
appeal, quality and reliability, running costs and dealer service to
come up with a points score out of 1000.

JD Power managing director Brian Fine
said: “On vehicle appeal, Toyota and Holden were the biggest drops in
the top 10 compared with last year. They were both down on cost of
ownership while Toyota also lost on dealership service.”  [The Australian]

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