Qantas Passengers Revolt After Flight Delay in Perth

This is something that comes as a bit of a surprise considering how laid back Australians tend to be when things like this happen:

POLICE have been called to Perth’s domestic airport to calm outraged passengers stranded overnight after their Qantas flight failed to leave.

One radio listener, John, told radio station 6PR the A330 that passengers were screaming and yelling and Qantas staff called police after ongoing delays.

He said the aircraft had been hit by lightning on its way to Perth from Sydney and had been grounded until engineering advice could be obtained from France.

Qantas confirmed the aircraft had been subject to a lightning strike and was ruled unfit to fly.

Passengers claimed they were kept in the dark with no communication from Qantas, leading to frustration and anger.

Channel 7 reporter John Taylor said all media had been cleared from the terminal by Australian Federal Police amid rowdy scenes.

Just before 8am, after waiting all night, passengers were told the flight had been cancelled and advised to go home and book new flights after 10am.  [Perth Now]

If Qantas had told the passenger they would be delayed all night in Perth the passenger could have spent the night partying with US sailors.

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Ben
Ben
14 years ago

Live from the Qanats Lounge, Perth… 23 March10… I'm close to breaking point! Why, oh why, did I fly with Qantas again? Why do I have to learn this lesson again? In a momentary lapse of concentration the travel agent had me on Qantas and I missed that detail. Oh peril! 8 hours later, 1 missed concert and no more Cage Road beer. The lounge is close to rioting. Once the beer fridge is empty, the only thing that will stopping us will be an entire Perth Police Riot squad! Outsourced maintenance, technical delays, blatant misinformation and just damn rude… Read more »

Anibal Hopes
13 years ago

I've lived in Perth all my living and am shocked by all of the new things to find. It truly is a wonderful city.

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